Structured Solutions
Enterprise BusinessIT Managed Services
Large IT departments face numerous demands and challenges. We can free up their time and resources while ensuring efficient support for employees. Enterprise help desk services seamlessly integrate with existing infrastructure, providing reliable and scalable support to enhance productivity across the organization.
Mass Equipment Upgrades & Deployments
- Receive equipment at our warehouse
- Unpack, label, & repack boxes
- Device configuration
- Asset tagging
- Delivery to various locations per client need
Tier 1 Support
- First line of defense for user-reported issues
- Escalation to internal teams when necessary
- Password resets
- Triaging user issues
- 24/7 support as needed
Patch Management
- Industry-standard patching tools
- Scheduled maintenance windows
- User communication
- Tracking & reporting
- Testing & validation
- Rollback plan
Managed Antivirus
- Threat intelligence & analysis
- Scanning & remediation
- Performance optimization
- Cost-efficiency
Vulnerability Scanning
- Continuous monitoring or one-time scanning
- Patch management integration
- Remediation planning
- Customized scanning profiles